Create a Salesforce Connected App

To connect your backup service to Salesforce, you need to create a Salesforce Connected App. This app acts as a secure link between your service and Salesforce. This guide is based on the Veeam documentation.

To connect your backup service to Salesforce, please follow these steps:

1. Log in to your Salesforce account using your admin credentials.

2. Click “New Connected App” in the top right corner of the App Manager.

   

3. Fill out the form with the following details:

   • App Name: (e.g., “EO Backup Integration”)

   • Contact Email: (enter a valid email address)

   • Check option “Enable OAuth Settings”

   • Callback URL: Displayed during setup on step 3.

   

4. Select the following under OAuth Scopes:

   • Access unique user identifiers (openid)

   • Full access (full)

   • Perform requests at any time (refresh_token, offline_access)

   

5. Uncheck option “Require Proof Key for Code Exchange (PKCE) Extension for Supported Authorization Flows”.

6. Check option “Require Secret of Web Server Flow”.

7. Check option “Require Secret for Refresh Token Flow”.

8. After filling out the form, click Save. Please note that it may take up to 10 minutes for settings to take effect. Salesforce will now redirect to the new Connected App details page.

9. Under the API section, click Manage Consumer Details.
   

10. You will be prompted to verify your identity, follow the on-screen instructions, then click Verify.

11. You can now copy the Consumer Key and Consumer Secret into the EO Backup for Salesforce setup.